IndusLabs
Back to Trust Center

Ref 6a

AI Monitoring Metrics and Alert Thresholds

This document describes the categories of monitoring metrics and alerting expectations IndusLabs intends to use for active AI systems.

Purpose

Define live KPIs, thresholds, alert routes, and monthly management reporting expectations.

Scope

  • Operational monitoring of customer-facing AI systems.
  • Health, quality, and safety-related alert categories.
  • Periodic review of metric definitions and thresholds.

Published Commitments

  • Teams should monitor agreed service, quality, and exception metrics for active systems.
  • Material anomalies should trigger alerting and operational review.
  • Thresholds should be revisited as systems, volumes, or use cases change.
Chat with us